CIEL Privacy Notice

At CIEL, we are committed to maintaining the trust and confidence of our members, visitors to our web site and subscribers to our newsletters. Here you’ll find information on how we treat data that we collect from visitors to our website, or when someone subscribes to our newsletter.

Visitors to Our Website

When someone visits we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in our Cookies Policy. If we do want to collect personally identifiable information through our website, we will clearly state this, for example in the form of a sign up button for newsletters which will ask for your contact details. We will make it clear when we collect personal information and will explain what we intend to do with it, how we will store it and how long we intend to store it for.

Newsletter Sign Up

As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about new industry developments and CIEL activity; to contact you if we need to obtain or provide additional information; to check our records are right and to ask your views on the membership offer and centre focus. We do not rent or trade email lists with other organisations and businesses. We use a third party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing the CIEL team at

Links to Other Web Sites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

CIEL Project Portal

Members engaged in projects with CIEL have access to the CIEL Project Portal. Personal data stored in the portal includes names, contact details, company information and roles. This data is used solely for the purpose of granting access to authorised users and facilitating project delivery. The data is not shared with non-portal users, third parties or transferred in any other way. Users can only see basic information for members involved in the projects that the user has rights to. CIEL administrators have access to all projects.

CRM Database

CIEL maintains a cloud based CRM database that we use to store contact details for our members, subscribers, suppliers and customers. The data held in the database typically includes name, contact details, company, role and a record of contact. This information is used only for the purposes of contacting individuals and companies in regard to the work of CIEL and specific contracts and projects that we are engaged in with them. The data is not shared with third parties, or transferred in any other way, and is not used to generate marketing materials or other forms of communication.

Access to Your Personal Information

You are entitled to access the personal information that we hold. Requests should be emailed to CIEL’s CEO, who has responsibility for our data compliance, Lyndsay Chapman

Changes to this Privacy Notice

We keep our privacy notice under regular review. This privacy notice was last updated on 17 May 2018.